“A visit to the Richard Ward Hair and Metro Spa is better than a holiday. Superb service, a wonderful atmosphere and you come out looking a million dollars. If they can make such a vast improvement to the appearance of an ageing television presenter goodness knows what can be done for less challenging clients. I know of no better saloon - and that includes my trying and failing to find a place of equal merit in New York and Los Angeles. Also there is no finer manager in the business than Gavin. Indeed everyone needs a Gavin in their life”
Anne Robinson
“I have been coming to Richard Ward Hair and metro spa since the day it all begun 17 years ago. They have been like family to me, not only have they thought about my hair, hair colour, nails and beauty regime, Gavin has also sorted out most of my love life! For 17 years they have remained at the height of professionalism, discretion and loyalty. They even go to Madame Tussauds to keep the ’quiet’ Tara’s (my waxwork) hair updated. Cristiano has given me many unique styles that have been photographed over the years but most importantly every time I have stepped out of the salon I have had a big smile on my face. With heartfelt thanks to Richard, Hellen, Julie and Gavin for a longevity of friendship.”
Tara Palmer-Tomkinson
“As a professional tricky customer I love trying to catch them out at Richard ward! ’Can you squeeze me in this morning?’, ’Anyone free for a pedicure?’ - oh how they love me! But they never fail to please and placate…
The luxurious surroundings are the icing on the cake of a damn good service.”
Alice Beer
“Richard Ward’s salon is my little bit of luxury in life - I wouldn’t go anywhere else.”
Sophie Raworth, BBC News presenter
“What is it that makes Richard Ward’s metrospa the best place for beauty in London? Let me count the ways. First there is Sabrina and Sam for their magic, totally ’result’ blow dries. Then there is Bianca whose fastidious manicures and pedicures cannot, I defy you, be rivaled by anyone else’s in town. And what about Claire for the way she tints and shapes my eyebrows in such a way that somehow it looks like I’ve had a mini face lift?
These indispensable, wonderful women… how do they do it? Who knows, but if by chance I win the lottery, they are all coming to work for me, and me alone. I'll brook no argument!”
Christa D’Souza, Contributing Editor, Vogue
“When I first went to Richard Ward I couldn’t believe I had wasted my time going anywhere else!
The staff feel like a family and the fact that most of them have been working with Richard and Hellen for decades, is testament to the wonderful atmosphere. From Gavin to Nando, with all the juniors and staff in between, you would struggle to find a better salon experience.”
Natasha Kaplinsky
“The way i look on Strictly Come Dancing is every important. With the help of Richard and his A-MA-ZING staff, they have created a style and colour that not only looks fantastic, but is also easy to manage for my hectic lifestyle.”
Ian Waite
“Since I have been coming to the Richard Ward salon my hair cut, style and colour have never been more fabulous… Cristiano and Adam work hard together to make my hair look wild yet elegant and sharp...I feel proud and strong and I am constantly stopped and asked where I go to get my hair done…
I love coming to Richard Ward salon… I love the fact that you can have a cocktail and something divine to eat whilst buying a diamond ring and being pampered…
I love the fact that everyone working there is not only happy and friendly but look as though they have all stepped out of a blockbuster movie… Truly an appointment at the Richard Ward salon is like going on a holiday with just the edited highlights and all the luxury of your every need anticipated… It is like visiting your favourite and most glamourous planet…The planet where the visitors leave looking and feeling fantastic.”
Cleo Rocos
“Why do I like going to Richard Ward? Great venue, great people who are very relaxed but very, very good at their job. It is a fun hour for me and I get some of my best text jokes from the guys there…”
Will Carling
“I’ve been going to Richard Ward ever since I can remember, everyone is so friendly and after a stressful day you always come out laughing! I wouldn’t let anyone else near my hair with a pair of scissors!”
Lady Isabella Hervey
“Richard Ward is the best salon in town. The staff are professional, friendly and do a great job - and Richard makes a mean cup of builders of course!”
Patrick Kielty
“I always go to Richard Ward to get my hair cut and styled for big events - I’m guaranteed excellent service and I always walk out of the salon feeling fantastic!”
Hayley Westenra
“Anyone who can make my hair look good must be a genius!”
Michael Sheen